For others who order parts from Mammoth, I thought I would share this response from adminassist@mammothelectronics.c*m regarding a recent order with the usual wrong part.
"Mammoth Electronics is currently in negotiation to be acquired by another company. We will no longer be taking parts orders after October 15th. Due to this reason we are unable to give you a credit for the part, but are more than happy to refund you.
Please let us know if we can assist you with anything else.
Thank you for your business,
Mammoth Electronics"
They have seriously pissed me off! I order custom enclosures from them and recently put together a order for the holidays...
This is what I got 10 days after I placed the order...
"We had to cancel your order for the custom enclosures.
We aren't taking any more custom enclosure orders.
The holiday order cue is full.
Thanks for being a great customer. "
How is that for customer service! WTF!! :o
Looking for another printer so if anyone has any good suggestions please let me know..
Cheers
J
Yeah, it's getting dicey out there. First PPP increased their enclosure qty to 25 min. That's fine for production stuff, but not great if you just need a few enclosures.
And with Mammoth in flux, there just aren't as many options for powder coated enclosures.
I am sure that Tayda has had a negative effect on both of those. But their "powder coating" is very odd. The boxes themselves are fine, but I'm not a fan of whatever coating they put on it.
glad I didn't place my most recent order with them
you'd think they might update the website to reflect these changes ...
Gotta go small bear. Small bear has 7 colors. Better then nothing or else do it yourself :o I wonder what is up with PPP. They are pricey but loved their custom colors!
Quote from: jalmonsalmon on October 06, 2019, 01:48:00 PM
Gotta go small bear. Small bear has 7 colors. Better then nothing or else do it yourself :o I wonder what is up with PPP. They are pricey but loved their custom colors!
I think PPP is migrating out of the DIY space. This is purely conjecture, but I suspect it's the case. The fact that they are no longer going to be carrying parts and that you have to order a min 25 of the same color/size enclosure sure looks like the shift is towards catering more towards the small/medium run boutique builders.
Quote from: TeleCrunch on October 05, 2019, 09:53:39 AM
"Mammoth Electronics is currently in negotiation to be acquired by another company.
Amazon?
Dad gave me a kit from them this past birthday last january. Kit was missing several parts, they chalked it up to a "bad picker". It was their blue box clone (name escapes me, I have it somewhere in this room...deviator or something) with a pre-finished and printed enclosure. The circuit never worked as they never included the DIP sockets for the chips and I soldered them direct and possibly damaged one. After fighting with it I finally got it to make some sort of sound, but it was doomed from the start and eventually had too many damaged pads from me refusing to let it die that I finally gave up on it. I was less than pleased. I had ordered kits from them in the past and had zero issues (that weren't my own). Bummed. Haven't ordered since.
It was confirmed in the DIYstompboxes FB group today that they're changing hands.
Quote from: Willybomb on October 07, 2019, 09:21:14 PM
It was confirmed in the DIYstompboxes FB group today that they're changing hands.
I'm not terribly surprised. If you read the linkdin profile of the founder, this is the 3rd or 4th company he's done this with (using all manner of resume speak of course).
Hope whoever picks the company up keeps an online storefront active (and actually hires some decent managers to run the place)
Quote from: somnif on October 07, 2019, 09:25:52 PM
Quote from: Willybomb on October 07, 2019, 09:21:14 PM
It was confirmed in the DIYstompboxes FB group today that they're changing hands.
I'm not terribly surprised. If you read the linkdin profile of the founder, this is the 3rd or 4th company he's done this with (using all manner of resume speak of course).
Hope whoever picks the company up keeps an online storefront active (and actually hires some decent managers to run the place)
On a plus side, they could potentially be more profitable with the simple change of correctly fulfilling orders. They must spend a significant amount of money on reshipping incorrect orders.
Quote from: pickdropper on October 06, 2019, 02:08:10 PM
Quote from: jalmonsalmon on October 06, 2019, 01:48:00 PM
Gotta go small bear. Small bear has 7 colors. Better then nothing or else do it yourself :o I wonder what is up with PPP. They are pricey but loved their custom colors!
I think PPP is migrating out of the DIY space. This is purely conjecture, but I suspect it's the case. The fact that they are no longer going to be carrying parts and that you have to order a min 25 of the same color/size enclosure sure looks like the shift is towards catering more towards the small/medium run boutique builders.
From a recent phone conversation with them, this does seem to be the case. I don’t believe there are plans in the foreseeable future to again offer low-volume custom enclosure orders. They do sell blems, though, and they are honestly better quality than what you might receive at other places for standard powder coating (i.e., non-blems).
Quote from: pickdropper on October 08, 2019, 05:06:21 AM
Quote from: somnif on October 07, 2019, 09:25:52 PM
Quote from: Willybomb on October 07, 2019, 09:21:14 PM
It was confirmed in the DIYstompboxes FB group today that they're changing hands.
I'm not terribly surprised. If you read the linkdin profile of the founder, this is the 3rd or 4th company he's done this with (using all manner of resume speak of course).
Hope whoever picks the company up keeps an online storefront active (and actually hires some decent managers to run the place)
On a plus side, they could potentially be more profitable with the simple change of correctly fulfilling orders. They must spend a significant amount of money on reshipping incorrect orders.
Definitely agree with this.
Maybe I dreamed this but didn't pinkjimiphoton say he was making an offer on them?
Quote from: madbean on October 08, 2019, 06:56:32 AM
Maybe I dreamed this but didn't pinkjimiphoton say he was making an offer on them?
It was his "bro mark":
https://www.diystompboxes.com/smfforum/index.php?topic=121714.msg1162500#msg1162500
Quote from: pickdropper on October 08, 2019, 05:06:21 AM
Quote from: somnif on October 07, 2019, 09:25:52 PM
Quote from: Willybomb on October 07, 2019, 09:21:14 PM
It was confirmed in the DIYstompboxes FB group today that they're changing hands.
I'm not terribly surprised. If you read the linkdin profile of the founder, this is the 3rd or 4th company he's done this with (using all manner of resume speak of course).
Hope whoever picks the company up keeps an online storefront active (and actually hires some decent managers to run the place)
On a plus side, they could potentially be more profitable with the simple change of correctly fulfilling orders. They must spend a significant amount of money on reshipping incorrect orders.
No. I think they don't bother after the second time. I had an order that got messed up. The second shipment included some stuff they missed and some more stuff I didn't order. After the second shipment they stopped responding to my emails.
That would be cool, but I would think whatever is going down was already in motion by then. That post is only a few weeks old, I suppose we'll find out soon.
I'm guessing it was bought by one of the companies that build pedals for people like Wampler, because, from my understanding, supplying to those companies was a big part of what mammoth has always done.
Maybe the love my switches guy bought it, that would be pretty sweet. that guy seems pretty cool.
Quote from: Matmosphere on October 08, 2019, 09:06:25 AM
I'm guessing it was bought by one of the companies that build pedals for people like Wampler, because, from my understanding, supplying to those companies was a big part of what mammoth has always done.
Very possible. I had heard awhile back years that All-Pedal (https://www.all-pedal.com) (manufacturer for Wampler and others, same company as Warehouse Guitar Speakers) was looking to expand into parts sales as well, so I wonder if this is how they're doing it.
Adding to my initial post, my last order included a painted enclosure with a major blemish that should never have been shipped. I contacted support again to see if i could get a discount or refund for the blem, and the wrong part, and there's been no further correspondence for a couple of weeks.
I wouldn't order anything from them now. Normally, they would rectify the usual bad orders, but the lack of email communication and public transparency about the state of their business, even while actively taking orders, is not good.
I ordered from them one time for 2 enclosures they stocked that were unusual sizes. This was back when they still sold them through Amazon so the shipping was much cheaper than on their website. They only sent one of the enclosures, so I messaged them and they immediately rush shipped the missing enclosure. So, not a perfect situation, but at the time, they definitely made sure to fix the mistake quickly.
I got an email today from Mammoth that they've been acquired and will go out of business. They're fulfilling orders in the queue but that's it.
Confirmed via email announcement:
QuoteThat's All Folks
It's been an absolute privilege to serve everyone for the past 10 years. We've been able to contribute to so many amazing projects over the years, and have gotten to work with great people in the process.
With a heavy heart, we're writing to tell you that Mammoth Electronics is in final negotiations of being acquired and will no longer continue our current business model beyond Nov. 5th.
Effective immediately, we will not be taking any more orders for parts or enclosures but we will continue to serve our current customers with orders in the queue. All orders currently in our system that are still in the queue will ship no later than November 5th.
Parts orders are currently in a 10 business day lead time. If we are out of stock of any item, customers will be notified and given the option to replace the items in the order or get a refund.
Thank you for everything.
- The Mammoth Team
So where's your money going on who's buying them? Mouser, Tayda, Arrow, Digikey, Farnell, Jameco, Pololu, Small Bear, Facebook, Google......?
Quote from: Aentons on October 14, 2019, 08:41:59 AM
So where's your money going on who's buying them? Mouser, Tayda, Arrow, Digikey, Farnell, Jameco, Pololu, Small Bear, Facebook, Google......?
All-Pedal is my guess.
Quote from: Aentons on October 14, 2019, 08:41:59 AM
So where's your money going on who's buying them? Mouser, Tayda, Arrow, Digikey, Farnell, Jameco, Pololu, Small Bear, Facebook, Google......?
I'm going to say Not Small Bear or BLMS based on their responses over on DIYStompboxes. I think we are a thorn in the side of Mouser and Arrow. I'm going to go for an oddball - Stewmac.
Quote from: HamSandwich on October 14, 2019, 09:07:19 AM
I'm going to say Not Small Bear or BLMS based on their responses over on DIYStompboxes. I think we are a thorn in the side of Mouser and Arrow. I'm going to go for an oddball - Stewmac.
You can't just drop a bomb like that and not explain as to what happened on DIYStompboxes. Not everyone goes there.
Quote from: Muadzin on October 15, 2019, 12:16:48 AM
Quote from: HamSandwich on October 14, 2019, 09:07:19 AM
I'm going to say Not Small Bear or BLMS based on their responses over on DIYStompboxes. I think we are a thorn in the side of Mouser and Arrow. I'm going to go for an oddball - Stewmac.
You can't just drop a bomb like that and not explain as to what happened on DIYStompboxes. Not everyone goes there.
Nothing dramatic. Steve and Lawrence just reassured everyone that their respective businesses were sticking around and healthy.
And also that they wouldn't be expanding to custom drilled and painted enclosures.
Quote from: Muadzin on October 15, 2019, 12:16:48 AM
Quote from: HamSandwich on October 14, 2019, 09:07:19 AM
I'm going to say Not Small Bear or BLMS based on their responses over on DIYStompboxes. I think we are a thorn in the side of Mouser and Arrow. I'm going to go for an oddball - Stewmac.
You can't just drop a bomb like that and not explain as to what happened on DIYStompboxes. Not everyone goes there.
Here ya go: https://www.diystompboxes.com/smfforum/index.php?topic=121714.msg1164500#msg1164500
Quote from: Matmosphere on October 15, 2019, 03:40:15 AM
And also that they wouldn't be expanding to custom drilled and painted enclosures.
This is the big gap in the market, I think. While I prefer PPP for powder coat enclosures, their 25 box minimum is tough if you just need one or two boxes of a given size/color.
Quote from: pickdropper on October 15, 2019, 05:34:03 AM
Quote from: Matmosphere on October 15, 2019, 03:40:15 AM
And also that they wouldn't be expanding to custom drilled and painted enclosures.
This is the big gap in the market, I think. While I prefer PPP for powder coat enclosures, their 25 box minimum is tough if you just need one or two boxes of a given size/color.
Yeah—unless someone new jumps in, it looks like hobbyist access to powder coat (beyond black/white and a few other solid colors) is gone. Tayda has powder coated enclosures in some more colors, but I'm not really sure what they're using.
Quote from: benny_profane on October 15, 2019, 05:48:29 AM
Quote from: pickdropper on October 15, 2019, 05:34:03 AM
Quote from: Matmosphere on October 15, 2019, 03:40:15 AM
And also that they wouldn't be expanding to custom drilled and painted enclosures.
This is the big gap in the market, I think. While I prefer PPP for powder coat enclosures, their 25 box minimum is tough if you just need one or two boxes of a given size/color.
Yeah—unless someone new jumps in, it looks like hobbyist access to powder coat (beyond black/white and a few other solid colors) is gone. Tayda has powder coated enclosures in some more colors, but I'm not really sure what they're using.
Yeah, the Tayda ones don't work great for me. Their powder coat is weird. If one doesn't laser etch, they are probably fine.
Quote from: pickdropper on October 15, 2019, 06:02:37 AM
Yeah, the Tayda ones don't work great for me. Their powder coat is weird. If one doesn't laser etch, they are probably fine.
I've had good experiences with Tayda enclosures, but I'm not doing anything fancy, just waterslides.
Quote from: Muadzin on October 15, 2019, 12:16:48 AM
Quote from: HamSandwich on October 14, 2019, 09:07:19 AM
I'm going to say Not Small Bear or BLMS based on their responses over on DIYStompboxes. I think we are a thorn in the side of Mouser and Arrow. I'm going to go for an oddball - Stewmac.
You can't just drop a bomb like that and not explain as to what happened on DIYStompboxes. Not everyone goes there.
You mean everyone's daily ritual isn't wake up, coffee, puup, check DIYSB and MB forum? ;D
Quote from: pickdropper on October 15, 2019, 05:34:03 AM
Quote from: Matmosphere on October 15, 2019, 03:40:15 AM
And also that they wouldn't be expanding to custom drilled and painted enclosures.
This is the big gap in the market, I think. While I prefer PPP for powder coat enclosures, their 25 box minimum is tough if you just need one or two boxes of a given size/color.
Labour cost, labour cost, labour cost.
Quote from: alanp on October 15, 2019, 01:21:15 PM
Quote from: pickdropper on October 15, 2019, 05:34:03 AM
Quote from: Matmosphere on October 15, 2019, 03:40:15 AM
And also that they wouldn't be expanding to custom drilled and painted enclosures.
This is the big gap in the market, I think. While I prefer PPP for powder coat enclosures, their 25 box minimum is tough if you just need one or two boxes of a given size/color.
Labour cost, labour cost, labour cost.
Absolutely, but most powder coaters will do lot charges per color. I'd be a lot happier if I could split the MOQ amongst different size boxes. I'm in the process of doing that with some local vendors, but I may have to supply the powder for the oddball colors.
Quote from: benny_profane on October 15, 2019, 05:48:29 AM
Yeah—unless someone new jumps in, it looks like hobbyist access to powder coat (beyond black/white and a few other solid colors) is gone. Tayda has powder coated enclosures in some more colors, but I'm not really sure what they're using.
I bought a few different color enclosures from PPP earlier this year as part of my first - and now apparently last - buy from them. I've got a few unusual colors left, and now I'm sure I'll save these enclosures for years waiting to use them on something really really special....
I suppose group buys might be an option?
Quote from: benny_profane on October 15, 2019, 06:56:58 PM
I suppose group buys might be an option?
I'd be interested to learn the details on that. Unfortunately, it's a lot less cost effective to ship out a whole group buy's worth of 125Bs than, say, pots or 3PDTs like we used to do back in the day.
Quote from: sjaustin on October 15, 2019, 07:54:53 PM
Quote from: benny_profane on October 15, 2019, 06:56:58 PM
I suppose group buys might be an option?
I'd be interested to learn the details on that. Unfortunately, it's a lot less cost effective to ship out a whole group buy's worth of 125Bs than, say, pots or 3PDTs like we used to do back in the day.
Yeah I was hesitating even posting because of that. Although, usps flat rate isn't terrible and it's perhaps the only true option.
Maybe a supplier would be willing to split up shipping if a group meets MOQ? I realize this is probably wishful thinking. It'd be nice if a powder coater could do a run of a few 'colors of the month' and take pre orders for different sized boxes during a preorder period.
All of that sorta undermines the whole point of getting out of low volume sales, though. So, who knows?
Quote from: benny_profane on October 15, 2019, 08:52:36 PM
Quote from: sjaustin on October 15, 2019, 07:54:53 PM
Quote from: benny_profane on October 15, 2019, 06:56:58 PM
I suppose group buys might be an option?
I'd be interested to learn the details on that. Unfortunately, it's a lot less cost effective to ship out a whole group buy's worth of 125Bs than, say, pots or 3PDTs like we used to do back in the day.
Yeah I was hesitating even posting because of that. Although, usps flat rate isn't terrible and it's perhaps the only true option.
Maybe a supplier would be willing to split up shipping if a group meets MOQ? I realize this is probably wishful thinking. It'd be nice if a powder coater could do a run of a few 'colors of the month' and take pre orders for different sized boxes during a preorder period.
All of that sorta undermines the whole point of getting out of low volume sales, though. So, who knows?
Hard to say. I would imagine that the logistics of setting up a power coat batch are more time consuming than shipping.
OTOH, if folks buy enough, perhaps the per box savings would be sufficient to cover double shipping. I think folks would still probably need to buy five of each color or so (just to keep things simple), but that would be a way of getting multiple colors at lower volumes and combining the purchase to get the overall box quantity up.
I don't think it's going to work if people want to buy one or two enclosures. I think it could potentially work if people wanted to buy 20-25 enclosures in 4-5 colors, with options for common sizes (Maybe 1590A, 125B, 125BB or something like that).
Quote from: HamSandwich on October 14, 2019, 09:07:19 AMI'm going to go for an oddball - Stewmac.
I don't know a whole hell of a lot about what's going on, but I can tell you it's not Stewmac.
Probably sold out to the Chinese. Someone like LCSC.
Quote from: HamSandwich on October 15, 2019, 10:47:31 AM
You mean everyone's daily ritual isn't wake up, coffee, puup, check DIYSB and MB forum? ;D
I'm not a member of DIYSB, I think I am on FSB but I can't remember the last time I checked there, I check MB only when at work (to pass the time when the boss is not looking). And as I got an Axe FX I spend most forum time on the Fractal forum now these days. And also I don't like coffee. Vile tasting stuff. :-[
Quote from: Muadzin on October 17, 2019, 06:51:27 AM
... I got an Axe FX I spend most forum time on the Fractal forum now these days.
(https://media.giphy.com/media/ZIDzDGwj22tAA/giphy.gif)
Quote from: jubal81 on October 17, 2019, 07:14:38 AM
Quote from: Muadzin on October 17, 2019, 06:51:27 AM
... I got an Axe FX I spend most forum time on the Fractal forum now these days.
(https://media.giphy.com/media/ZIDzDGwj22tAA/giphy.gif)
You know who won in that movie right? :P
Come to think of it I can't remember if I ever ordered from Mammoth. They got some stuff I'd like, but whenever I felt like ordering, when it was time to check out and saw what they were charging to ship to Europe I went I don't think I like that stuff that much. I'll see what's on offer on Musikding.
Only thing I really ever ordered from Mammoth was 3pdt's when they'd go on sale. A dozen for 10$ was a good deal.
I'll bit, what movie is it?
YEARS ago I placed a single order from them for some parts. When the box showed up, it was missing 2 items. Spent 2 weeks getting it fixed. About a week later, I received another box from them with a whole bunch of parts that I never ordered. I emailed them about it and even provided a list of the items. They told me "Just keep it... on us."
At that point, I was done with them (for a LONG time) as I could only imagine being the person who did order the items and never received them (the box had all my details on it so it must have gotten electronically mixed up in the shipping)
Fast forward to recent times. Tayda had been out of 3P4T rotary switches and I needed the in a hurry. Mammoth did come through for me although... it was the only option I had.
Ahh heck, someone has to do it...
I'll stock PPP enclosures and sell individually, what colors do we want? Will have to start off with a few and see how things go.
Quote from: Matmosphere on October 17, 2019, 11:34:19 AM
I'll bit, what movie is it?
Invasion of the Body Snatchers (remake from 1978).
Quote from: BuGG on October 18, 2019, 08:56:03 PM
Ahh heck, someone has to do it...
I'll stock PPP enclosures and sell individually, what colors do we want? Will have to start off with a few and see how things go.
I'm probably the minority, but I like the transparent candy colors (blue, teal, red, etc). They are different than the standard offerings.
Quote from: BuGG on October 18, 2019, 08:56:03 PM
Ahh heck, someone has to do it...
I'll stock PPP enclosures and sell individually, what colors do we want? Will have to start off with a few and see how things go.
I dig the sparkle finishes (purple, red, black, and blue are favorites). Gold is a definite, too. I'd suggest picking a handful for a poll and go from there.
Since your offerings are all designed for 125b, do you plan on stocking just that size? Or are you going to maybe stock others? 1590a, 1590b, and 1590bb get a lot of use.
Quote from: benny_profane on October 19, 2019, 05:30:17 AM
Since your offerings are all designed for 125b, do you plan on stocking just that size? Or are you going to maybe stock others? 1590a, 1590b, and 1590bb get a lot of use.
Initially I'll start with 125B, but have no problem getting the other common sizes as well.
The issue right now is that PPP is
not cheap, like at all.... and the price cut for larger batches doesn't amount to much. Once you factor in shipping cost and taxes the price goes up just to break even. But, what else can we do? We're in a position of either paying a few dollars more each, or not having access to them at all.
Besides, if I'm able to get the UV printer as planned (hoped), we're going to need powdercoated enclosures.
Quote from: BuGG on October 19, 2019, 07:05:48 AM
Quote from: benny_profane on October 19, 2019, 05:30:17 AM
Since your offerings are all designed for 125b, do you plan on stocking just that size? Or are you going to maybe stock others? 1590a, 1590b, and 1590bb get a lot of use.
Initially I'll start with 125B, but have no problem getting the other common sizes as well.
The issue right now is that PPP is not cheap, like at all.... and the price cut for larger batches doesn't amount to much. Once you factor in shipping cost and taxes the price goes up just to break even. But, what else can we do? We're in a position of either paying a few dollars more each, or not having access to them at all.
Besides, if I'm able to get the UV printer as planned (hoped), we're going to need powdercoated enclosures.
I hear you on all counts. I do think you might meet some resistance if folks are used to mammoth (or especially Tayda) prices. PPP is well over double per unit compared to mammoth. So that might factor into things.
The other box sizes would be rad, but I get starting with 125b to start.
That's awesome you'd want to help fill the market gap—and help low-volume builders have access to UV printing. Have you reached out to PPP and had a preliminary discussion? They've always been super accommodating when I've needed to arrange things.
Are we even sure there is going to be a gap in the market here, there is a chance that whoever bought the company will continue offering that service.
My primary focus is affordable one-off UV printing.
There's always been a gap there.
Quote from: BuGG on October 19, 2019, 08:49:29 AM
My primary focus is affordable one-off UV printing.
There's always been a gap there.
Oh yes, there certainly is. That would be cool, and I need to get it together one of these days and order an organ donor board
Quote from: BuGG on October 19, 2019, 08:49:29 AM
My primary focus is affordable one-off UV printing.
There's always been a gap there.
The biggest challenge there is the setup time. It's a large part of the reason why I don't do one off laser engraving. Not all artwork is good to go and I spend time tweaking it so it will work. Then, there's the issue of yield loss due to misalignment (or bad printing in the case of UV).