Author Topic: Mammoth Sale on 3dpt and a Few Other Things  (Read 2886 times)

pickdropper

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Mammoth Sale on 3dpt and a Few Other Things
« Reply #15 on: April 16, 2015, 12:37:44 PM »
I have had a Mammoth package show up unexpectedly with someone else's name and MY address. Emailed them to ask for direction and was told to keep it! Also, had MY order go missing for 3 weeks from them.

I have ordered 3 times in the last 2 years from Smallbear and ALL of them had issues. Missing parts, wrong parts, and slow delivery (in my opinion it should not take 2 weeks to go 400 miles)

About the only reliable and accurate shipments I have gotten in this hobby have been from Tayda believe it or not...
Tayda seems pretty good as far as accuracy and speed of delivery. A few of my recent orders have arrived in less than a week. I think they've duplicated a lot of their stock in the US.

I don't think I've ever had an error with Tayda either and their shipping times are always fast.

Of course, I've thrown out quite a few parts from Tayda because they were poor quality or out of spec, but that's not a logistics or fulfillment issue.


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rumbletone

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Re: Mammoth Sale on 3dpt and a Few Other Things
« Reply #16 on: April 16, 2015, 04:34:23 PM »
Friends don't let friends buy from Mammoth.

Jacob

LOL.  The Pro switches are fine and 35% off is a good deal. I bought 20 during the last sale. They are much better than the blue 3pdt.

Steve.

Yeah, but they might ship you just 15 switches, and then not respond to your repeated emails telling them you ordered 20 and they sent you 15, and then they'll mail you a 3'x4' box with just 2 switches in it...

Or they 'might' get your order right. Unsure at this point, but it's a possibility. I guess. Maybe. It could happen.

Jacob
I have a feeling that this will be the first time my order is 100% correct. I mean the odds must be that if I order enough times from them it will happen once, no? :-)

Frank_NH

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Re: Mammoth Sale on 3dpt and a Few Other Things
« Reply #17 on: April 17, 2015, 09:14:07 AM »
I wonder if the service issues with Mammoth are related to the size of the order.  My orders are usually small potatoes (~$50), and I'm sure if you're ordering hundreds of dollars worth of parts, the odds of a mistake increase proportionally.

BTW, I've ordered from Smallbear many times and have ALWAYS received outstanding customer service from Steve.  They are my main go-to supplier for my modest needs.  I have also ordered from Tayda and Dipmicro via eBay and they are always fast and efficient, but may not have the specific parts I need.  Again, YMMV.

culturejam

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Re: Mammoth Sale on 3dpt and a Few Other Things
« Reply #18 on: April 17, 2015, 09:53:18 AM »
I have had a Mammoth package show up unexpectedly with someone else's name and MY address. Emailed them to ask for direction and was told to keep it! Also, had MY order go missing for 3 weeks from them.

I have ordered 3 times in the last 2 years from Smallbear and ALL of them had issues. Missing parts, wrong parts, and slow delivery (in my opinion it should not take 2 weeks to go 400 miles)

About the only reliable and accurate shipments I have gotten in this hobby have been from Tayda believe it or not...
Tayda seems pretty good as far as accuracy and speed of delivery. A few of my recent orders have arrived in less than a week. I think they've duplicated a lot of their stock in the US.

I don't think I've ever had an error with Tayda either and their shipping times are always fast.

Of course, I've thrown out quite a few parts from Tayda because they were poor quality or out of spec, but that's not a logistics or fulfillment issue.

I've had a couple issues with Tayda sending me the wrong stuff. For example, one of the parts baggies said "100uf Electro" on the label, but inside was ferrite beads. When they get it wrong, they get it waaaaay wrong.  ;D

One time, I also once received someone else's order from iTead. It was about $200 worth of Arduino stuff. I contacted them, and they convinced me to mail it to the intended recipient...in Sweden! But they hooked me up with a store credit after paying me back for the shipping cost. So no biggie.

alanp

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Re: Mammoth Sale on 3dpt and a Few Other Things
« Reply #19 on: April 17, 2015, 12:53:02 PM »
If you're enough of a snake, you can get away with shitty customer service, bad parts, and poor shipping.

If you're a genuine GC (good... er... chap), you don't really need to work at it. Your previous customers will come back, and bring their mates with them.
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mrclean77

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Re: Mammoth Sale on 3dpt and a Few Other Things
« Reply #20 on: April 17, 2015, 04:11:01 PM »
Mammoth has been doing me better lately. Kinda cool to see them carrying sleds/etc. DIY vaping folks make boxes in the B and G sizes. The regulator/MOSFET is a competitve price to the normal one used. No reason to not try to grab some of that business, but those cats dog on Mammoth way worse than anything I've read in the pedal world.

GermanCdn

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Re: Mammoth Sale on 3dpt and a Few Other Things
« Reply #21 on: April 17, 2015, 04:33:04 PM »

I've had a couple issues with Tayda sending me the wrong stuff. For example, one of the parts baggies said "100uf Electro" on the label, but inside was ferrite beads. When they get it wrong, they get it waaaaay wrong.  ;D

One time, I also once received someone else's order from iTead. It was about $200 worth of Arduino stuff. I contacted them, and they convinced me to mail it to the intended recipient...in Sweden! But they hooked me up with a store credit after paying me back for the shipping cost. So no biggie.

Actually, they probably weren't way wrong.  Both time I've had issues with Tayda, it's been the next product number up (i.e. if 100 uF caps were A-5617 and ferrite beads were A-5618).  And both times, I got a $15 store credit immediately.
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Re: Mammoth Sale on 3dpt and a Few Other Things
« Reply #22 on: April 23, 2015, 07:20:56 PM »
I've had issues with Mammoth, but they respond well to my inquires.  I won't go into it..

I ordered once with Mklec and they were great.
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