Just curious, but is anyone having issues with parts orders from Mammoth?
Not yet, but rarely do I order from them since their whole Black Friday fiasco last year.
Every few months, a thread pops to ask if someone esle has been having problems with Mammoth. So yeah, it happens.
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Not yet, but rarely do I order from them since their whole Black Friday fiasco last year.
Black Friday fiasco? I wasn't aware of that - due tell.
I don't think I ever had a problem with them. I just placed orders with Mammoth & Small Bear on 11/11 - neither had everything I needed. Both shipped on the 13th, Small Bear's arrived on Saturday the 16th and Mammoth's arrived on Monday the 18th. The only problem I had was Small Bear emailed me somebody else's tracking number so I watched what I thought was my order get delivered to the wrong coast.
Mammoth does have a greater number of errors than other vendors I've used. It's a shame really as Blake and Isaak are both really nice people.
I'm actually surprised they haven't found a way to fix it. It must cost the a small fortune in free shipping and replacement parts.
Up til just recently I never had a problem with Mammoth. The last order I placed was on 11/4. I forgot about the order for a couple of weeks - got busy with other projects. When I checked my order status on 11/18 it still was listed as "processing". I sent an e-mail on 11/18 then again on 11/19 inquiring about the status but received no response. I called on 11/20 and after a couple of tries got through to a sales rep. who informed me that 1 of my items was on backorder and that the whole order was being held up. The backordered item would not be in for another 2-3 weeks. In the meantime I realized that I needed a couple of additional items which the sales rep added to my order and I requested he send the order with the additional items and ship the backorder when it comes in. It's now 11/23 and I still haven't recieved any shipping info!
Taken as a whole I'm just a little concerned as well as a little anxious, OK - alot anxious. You know when you've got 4 new sweet builds that you just can't wait to play with but...
Pedal builder anxiety! :P
Quote from: jingyjangy on November 23, 2013, 04:33:58 PM
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Not yet, but rarely do I order from them since their whole Black Friday fiasco last year.
Black Friday fiasco? I wasn't aware of that - due tell.
year they had a rather large sell with free shipping if memory serves, they got just covered up with orders and mine ended up taking about a month. Customer service was sorely lacking in that they got back to me and promised to fix the issue and my order would be sent right out but it wasn't. I suppose these things a happen, live and learn. I still order from them but rarely. But yeah if you do a search you'll find these threads pop up every couple of
Months.
I put an order in with them 2 days ago.
Last time I ordered from them I didn't have any problems. One of the cap values I ordered was back ordered but it only added a couple days to the wait time.
Sent from my VM670 using Tapatalk 2
It's not every time, generally they are fantastic. If you order enough from anyone, I suppose you'll have issues. It's like eating sushi everyday, odds are you're gonna get a bad roll eventually.
Quote from: jimilee on November 23, 2013, 08:52:02 PM
It's not every time, generally they are fantastic. If you order enough from anyone, I suppose you'll have issues. It's like eating sushi everyday, odds are you're gonna get a bad roll eventually.
Except that with Mammoth the report seems to be higher than average mistakes, and often times people's first orders cause them not to make a second.
Don't get me wrong, I don't mind Mammoth's staff. However, I try not to purchase there because I don't find them reliable.
Jacob
Yes I gave up on them after 3 orders in a row had problems. I haven't ordered from them since last year and don't plan to unless I hear they are turning things around.
I've mostly stopped ordering because I nearly always have issues.
I still occasionally order their teal 3PDTs because I like the actuation. The last batch I got were corroded (2nd time that's happened) and the replacements didn't have as nice of an actuation. I'll probably give them one more shot with the 3PDTs. If they are like the last batch, I'll likely be done with those as well.
Quote from: bcalla on November 23, 2013, 04:41:59 PM
I don't think I ever had a problem with them. I just placed orders with Mammoth & Small Bear on 11/11 - neither had everything I needed. Both shipped on the 13th, Small Bear's arrived on Saturday the 16th and Mammoth's arrived on Monday the 18th. The only problem I had was Small Bear emailed me somebody else's tracking number so I watched what I thought was my order get delivered to the wrong coast.
The one order I've made from Mammoth to date, they accidentally shipped me someone else's order first.
Quote from: pickdropper on November 24, 2013, 12:15:45 AM
I've mostly stopped ordering because I nearly always have issues.
I still occasionally order their teal 3PDTs because I like the actuation. The last batch I got were corroded (2nd time that's happened) and the replacements didn't have as nice of an actuation. I'll probably give them one more shot with the 3PDTs. If they are like the last batch, I'll likely be done with those as well.
I'm with you here! I have found Mammoth less necessary since I learned to use mouser. Between Small Bear, mouser and Tayda I am usually covered; except for 3PDT's! Pedal Parts Plus does carry the black Alphas for a pretty good price, but I rarely use them since I etch most of my enclosures. Plus I'm not really sure how reliable the Alpha 3PDT's are. Anyone know much about these?
http://www.pedalpartsplus.com/mm5/merchant.mvc?Screen=PROD&Store_Code=PPP&Product_Code=9015&Category_Code=SWI
That's what my two mooer pedals have (yeah, I know, but these chinese clones are actually made with quality parts). The action is very nice and consistent (whereas not two blue 3PDTs from Tayda feel the same), and it feels like a quality switch. Given the small price difference with Tayda's, I would not hesitate one second to get the Alpha from PPP.
Quote from: croquet hoop on November 25, 2013, 12:48:52 AM
That's what my two mooer pedals have (yeah, I know, but these chinese clones are actually made with quality parts). The action is very nice and consistent (whereas not two blue 3PDTs from Tayda feel the same), and it feels like a quality switch. Given the small price difference with Tayda's, I would not hesitate one second to get the Alpha from PPP.
The Alphas are good, albeit a bit stiff. The Tayda 3PDT switches are junk. Worse than anything else discussed in this thread.
The Tayda's are junk. Far worse than anything else that has been mentioned in this thread.
Anyone having a browser warning at smallbear? Was OK last week.
Quote from: burney on November 27, 2013, 03:50:10 PM
Anyone having a browser warning at smallbear? Was OK last week.
I'm in with no issue.
I like those Alpha 3PDTs so much I've stopped using others. Compared to other 3PDTs I've tried the actuation is nicer and they feel sturdier. Some people have reported the lug holes are pretty small, but I wired one up old school and didn't have that problem.
I expected they would be good after trying one of their DPDTs in a millennium bypass setup.
Quote from: Bret608 on November 27, 2013, 05:26:13 PM
I like those Alpha 3PDTs so much I've stopped using others. Compared to other 3PDTs I've tried the actuation is nicer and they feel sturdier. Some people have reported the lug holes are pretty small, but I wired one up old school and didn't have that problem.
I expected they would be good after trying one of their DPDTs in a millennium bypass setup.
Thanks.
I had some provider hardware issues recently and it wrecked my browser, I had to reinstall. I set my Adblocking preferences to very strict. That's possibly the culprit.
Quote from: Bret608 on November 27, 2013, 05:26:13 PM
I like those Alpha 3PDTs so much I've stopped using others. Compared to other 3PDTs I've tried the actuation is nicer and they feel sturdier. Some people have reported the lug holes are pretty small, but I wired one up old school and didn't have that problem.
I expected they would be good after trying one of their DPDTs in a millennium bypass setup.
I think the people complaining about the lugs being small are confusing the alpha's with the black 3pdt's that mammoth sells. The lug holes on those are VERY small. On top of that, the lugs are not spaced the same as all other 3pdt's so you can't use the 3pdt daughterboards with them. IMO they are not worth the price either...
Yeah, the Alpha 3PDT has a full-size body, while the black Mammoth 3PDT is smaller, hence the different lug spacing. I gave them a try too, thinking their smaller body would make them practical in 1590A builds. But they're crap, and much easier to burn with the solder iron. Besides, they're overpriced for what they are.
Quote from: croquet hoop on November 27, 2013, 06:03:35 PM
Yeah, the Alpha 3PDT has a full-size body, while the black Mammoth 3PDT is smaller, hence the different lug spacing. I gave them a try too, thinking their smaller body would make them practical in 1590A builds. But they're crap, and much easier to burn with the solder iron. Besides, they're overpriced for what they are.
I know! Just cause it's black does not mean it is worth more money!