Open question to other forum members....
Does anyone else have to actually email them to get your items shipped??
I recently bit the bullet and made a single item order (multiple quantity) from Smallbear because I was tired of asking for them 1 and 2 at a time here on the forum. I placed the order on Friday morning June 3rd. Today (June 8th) I still haven't received news of shipment. I wanted these parts to finish up a build by this weekend which is why I ordered them the Friday before (with paying the additional $9 priority shipping for something that could easily be shipped priority for $5 or less) So, I decided to email them and ask what was going on. IT wasn't until about 2 hours after my email that I get a message saying it had shipped. I can only assume that it means a label was generated and it wont actually make it into the mail until this evening which means it wont ship until tomorrow. Even as priority, this means I will probably not get it until this Saturday if I am lucky but, more likely Monday.
This is the 3rd time I have ordered from there in the last year. ALL 3 times I have had to email to ask when my item(s) would ship. All 3 times I used the Priority option. And... all 3 times it will take 1 week or more to ship priority for a distance of 400 miles!
Does anyone else have these issues with Smallbear? Do you have to email them days after an order to get it shipped? Fairly sure that if I did NOT email them that I would still be waiting for them to ship. This is why I LOATHE ordering from there.
Frustrating.... >:(
The few times I've ordered from them I have had similar ship times, but I knew this before I ordered. I know they're not Mouser and I don't expect lightning fast order fulfillment. I can understand needing a part fast but since your prior experience wasn't what you expected, maybe a different source would have been a better option. ;)
That said, I do want fast service and shipping if priority is offered. It defeats the purpose of fast shipping to not fill the order quickly.
I made an order on May 27 and it arrived Saturday in TX using first class mail. Paying extra for Priority and it taking the same amount of time would certainly frustrate the heck out of me. I just know it's going to take awhile to get an order from there.
My orders usually take a bit longer than I would like as well.
Did you try calling when you placed the order? It doesn't seem like a big outfit... they don't even have their own web domain. My hobby has expanded beyond pedals into Pi/Arduino stuff so I do most of my shopping at Mouser nowadays.
I'm not sure what your understanding of Priority Shipping is. Do you take it to mean that your order get's bumped to the front of the line, ahead of people behind you, or that when it is shipped, whatever company is shipping the item is using their X-days shipping method?
Priority from Smallbear does not mean it's shipped out faster, but that the method for which it is transferred from their location to yours is faster.
Perhaps that's part of your struggle Greg. I have ordered on a Friday from Smallbear and I usually get my shipped notice about 3-5 business days later. That's normal for Smallbear, and many other small businesses, based on my experience.
Jacob
I made my last order on May 29 and it shipped on June 1.
If you need something super fast I recommend Digikey (only if they have your part of course, I realize that Small Bear has some specialty stuff). Usually whenever I order from them my item arrives the next morning, even sometimes when I ordered after 8pm.
Quote from: jkokura on June 08, 2016, 11:14:30 PM
I'm not sure what your understanding of Priority Shipping is. Do you take it to mean that your order get's bumped to the front of the line, ahead of people behind you, or that when it is shipped, whatever company is shipping the item is using their X-days shipping method?
I know its not bumped. I know that priority shipping from Brooklyn to where I am at should take 2 days. My problem is the fact that it took 4 business days to get it out the door. The whole reason I placed the order was to have the parts by Friday and that was giving them 3 business days to ship.
This is the reason I usually do not order from SB. Too long to get out the door. It is what it is. :-\
Personally, I've only emailed small bear to express my gratitude towards them for the great customer service and parts selection for our relatively small community. I don't expect a small business to be able to operate on the same level as a large corporation so I've learned anticipate my needs ahead of time and order accordingly. I use Small Bear and Mouser exclusively and order in bulk to make sure that I have what I need and minimize the number of times throughout the year that I do have to wait for parts when I'm excited about a build. Typically (with Smallbear) if I order mid week or later, I expect my package to ship sometime the next week. I've never paid for the more expensive services but I suspect Jacob is right that choosing a different method does not bump you ahead of other orders. With a small business it is reasonable to assume they do not have a system to track shipping methods and only see the method once they go to fill the order. If these are for customer builds you are constantly getting frustrated over, you should probably set the deadlines accordingly or build up your stock to where this wont happen. If it is for a personal build; Ob La Di, Ob La Da (you know the rest). If I sound like a jerk I apologize but you've been building long enough to know the drill. ;)
4 business days to get a company to ship stuff you ordered from them? Seems like standard practice with Musikding and Banzai. In my experience SB is usually a lot faster. Fastest still in my experience is Tayda though. They sometimes ship within the same day of ordering.
That's weird. I usually get stuff from Smallbear pretty quick. Tayda takes a week or so just to ship out.
A day at the most for Tayda, unless I ordered during the weekend. Maybe its different if you're from the US? I hear they have their own distribution center there.
The only problem I've had is they sometimes forget a part, but they've always sent it out to me when I asked. I live about an hour from them, so shipping is pretty quick by default
Quote from: Stomptown on June 09, 2016, 12:17:40 AM
I don't expect a small business to be able to operate on the same level as a large corporation so I've learned anticipate my needs ahead of time and order accordingly. I use Small Bear and Mouser exclusively and order in bulk to make sure that I have what I need and minimize the number of times throughout the year that I do have to wait for parts when I'm excited about a build. Typically (with Smallbear) if I order mid week or later, I expect my package to ship sometime the next week. I've never paid for the more expensive services but I suspect Jacob is right that choosing a different method does not bump you ahead of other orders. With a small business it is reasonable to assume they do not have a system to track shipping methods and only see the method once they go to fill the order. If these are for customer builds you are constantly getting frustrated over, you should probably set the deadlines accordingly or build up your stock to where this wont happen. If it is for a personal build; Ob La Di, Ob La Da (you know the rest). If I sound like a jerk I apologize but you've been building long enough to know the drill. ;)
I do not run a pedal business. I do not exclusively sell for profit. The only time I sell is to fund the hobby. I order project to project and sometimes things get missed.
As for the other comments... I agree about Tayda.... I order with them and use the upgraded shipping (not the high dollar but.. not the snail mail either) and I typically get the parts within 8-9 days (NOT business days... that TOTAL days folks!) from the order date. Keep in mind... that is parts that are coming from Thailand folks!!!!
I don't have a problem with Steve. He provides a great service for this community. I just wish his processing times were faster.
I guess I have been lucky - I have never had a problem with Small Bear. They always ship within 2-3 days, and I have the order within another few days.
I, too, have been impressed by Tayda's turnaround. Before I knew about taydaelectronics.com I used to order from them on eBay (Tayda2009 I think) and it took a while for the orders to be delivered from Thailand. My taydaelectronics.com packages have a Colorado return address. I have assumed that they have a warehouse there which would account for their quick delivery and inexpensive shipping charges.
I think the colorado address is where the packages come into the states from Thailand or wherever. I don't think Tayda has a warehouse in the states, but I could be wrong. My packages from them always have what looks like a customs receipt on the envelope.
Quote from: Matmosphere on June 09, 2016, 02:06:35 PM
I think the colorado address is where the packages come into the states from Thailand or wherever. I don't think Tayda has a warehouse in the states, but I could be wrong. My packages from them always have what looks like a customs receipt on the envelope.
Pretty sure this is the case as well. Still... 8-9 days total to get from Thailand to the east coast USA is pretty damn good.
3-4 days waiting for items to ship at SmallBear is pretty much what usually happens for me.
a little frustrating but I also understand they aren't Mouser.
I normally get a delay between order and shipping with Smallbear. Tayda employ people with bottle rocket mounted rollerskates, their turnaround is typically an hour or two!
Quote from: alanp on June 09, 2016, 05:49:46 PM
I normally get a delay between order and shipping with Smallbear. Tayda employ people with bottle rocket mounted rollerskates, their turnaround is typically an hour or two!
Let's be fare though, those people Tayda "employ" probably make about as much in a month as somebody at small bear makes in an hour. Tayda big expense is probably the rocket skates.
Quote from: Matmosphere on June 09, 2016, 06:00:19 PMLet's be fare though, those people Tayda "employ" probably make about as much in a month as somebody at small bear makes in an hour. Tayda big expense is probably the rocket skates.
Then maybe SB is overpaying their employees because they're nowhere near getting their value for their money compared to Tayda? ;)
The funny thing is, I have the opposite experience with SB/Tayda. With SB, my order is shipped within two days max, and two days later I have it (I live two miles from SB). If I request local pickup, I almost always get it same day. For Tayda, it takes a solid nine business days every time.
I'm pretty surprised. I usually get Smallbear stuff shipped within a few days (even when he was moving it was a week max.) and it's in my mailbox a few days later. I'm in Chicago suburbs.
Tayda generally 3 days and then I have it 2-4 days later. I have, on occasion, had it ship the next day and got it 2 days later but I think it was just a wrinkle in the time/space continuum.
Only bad experience so far has been Futurlec (6 weeks).
BTW, PPP is under new management along with the relocation and the communications from those folks has been nothing short of amazing. I ordered the enclosure with UV printing for the L5 Lab Series Preamp and they explained it would take a bit of extra time to clear out the backlog. They've been in touch every now and then to keep me in the loop and I expect to get the box late next week. Off to a GREAT start.
Quote from: gordo on June 10, 2016, 12:57:13 AM
BTW, PPP is under new management along with the relocation and the communications from those folks has been nothing short of amazing. I ordered the enclosure with UV printing for the L5 Lab Series Preamp and they explained it would take a bit of extra time to clear out the backlog. They've been in touch every now and then to keep me in the loop and I expect to get the box late next week. Off to a GREAT start.
Hopefully they will work on their web site. It's painful.
Chromosphere's diyguitarpedals.com.au is usually same or next day shipping. Auspost is pretty good, regular post here is 2-3 days, overnight if you go express.
I really like Small Bear. With all of the smaller pedal oriented retailers, I think it's really important to set your expectations to what they are and what they do. If you *need* it shipped the next day, it is not the right option for you. At the end of the day, most of them are small business and don't have the infrastructure of bigger organizations.
If you need something shipped with 1 day turnaround, Mouser and Digikey (and often Newark) do a great job.
If it's a part that is only carried by the small companies, there really isn't much option other than ordering more than you need, keeping a small stock and being careful to refill that stock before you actually need it. Running just-in-time manufacturing with Small Bear, Mammoth or PPP is not terribly realistic.
If you want speed, Dave is right: Mouser, Newark, or Digikey.
I've placed some orders at Newark before 12pm and gotten them delivered the next day (without requesting overnight shipping). Also, Newark's house brand of passives (MultiComp) is pretty decent quality for a small amount of cash. And they run deals on surplus parts so you can get the high quantity discount on any quantity. They are particularly good on this for box caps and 1/4-watt resistors (and quite a few SMT parts as well).
So yeah, put on your big-boy pants and order from a big distributor. Problem solved! ;D
I generally agree about ordering from the big three but some pedal specific parts aren't available there.
For those types of parts, the only real solution is to build up a small stock of parts if you can't wait for the shipping. I buy parts for FFX and myself and there are certain things I just need to keep on hand. I still occasionally run out, but it generally runs fairly smooth.
On a side note, I wonder if Small Bear would ship same day if one paid for Next Day Delivery. Usually when a customer pays that premium it conveys the importance of expediency. Priority mail just conveys a preference for USPS, not that it's immediately needed. At least that's how I would interpret it.
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Quote from: EBRAddict on June 10, 2016, 01:38:37 AM
Quote from: gordo on June 10, 2016, 12:57:13 AM
BTW, PPP is under new management along with the relocation and the communications from those folks has been nothing short of amazing. I ordered the enclosure with UV printing for the L5 Lab Series Preamp and they explained it would take a bit of extra time to clear out the backlog. They've been in touch every now and then to keep me in the loop and I expect to get the box late next week. Off to a GREAT start.
Hopefully they will work on their web site. It's painful.
I would really like that. It's the worst commercial website I've used in the last 5-10 years.
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All of my orders have shipped within 48 hours with SmallBear. Usually what annoys me is when it gets stuck in the USPS sorting center in NYC. I've had a package stuck there for like 2 business days before from them.
I've had a package from SB stuck with Dutch Customs for several weeks. I had more or less given up the hope of it ever arriving and feared it had been lost in the system. The USPS site had no more updates of it after arriving in their dreaded NYC sorting center. I mailed SB and it would seem they put in an inquiry that got things back in motion again because a few days later it finally arrived.
Once again let me stress..... I do NOT build for commercial purpose. A lot of the responses I see that basically say "Suck it up" are coming from commercial builders. I only sell to fund the hobby..... stressing the word "hobby."
I have nothing against SB. They provide a great service. Personal opinion is that, for the prices they demand, I would think the service would be a bit faster. It's an observation and I was asking if others noticed the same, had similar opinions, etc.
BTW.... looks like I should get my order today. So, total of 6 business days to get it.
Having personally toured Digikey's facility in BFE Minnesota, they have a UPS trailer backed up to carry of their shipments everyday. Their whole setup is quite impressive, it's actually a bit unfortunate that they don't get more direct love from the community. I'm guessing it has more to do with their site and/or there not being the same kinds of BOM tools that Mouser has that make things easier.
I wasn't saying "suck it up" from a commercial perspective. I've been buying parts for a much longer time as a hobbyist and found its easier to keep a stock of certain parts that take longer to get. I still buy hobbyist parts separately and do exactly that.
I'm am saying that you may need to adjust your expectation to fit the realities of how the smaller businesses function. Otherwise it's just going to add stress to your life.
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When you start threads expressing your frustration over having to wait on a parts order (just like the rest of us do throughout the year) and hit up the BST section because you don't have time to wait for supplier X to ship you the parts on a fairly constant basis, it gives me (can't speak for others here) the impression you have a deadline to meet (i.e. A pedal to build for someone else). At the end if the day your going to have to accept that the world moves slower than you would like it from time to time. IMO hobbies are not about timeframes and deadlines; they are supposed to help us forget about such things. If you have to wait til next week you can always get moving on the next project or do something else you enjoy. I really don't think it's necessary to post a thread every time your patience is running thin on X, or z. So yeah, I think you should "suck it up" like the rest of us when your bummed out and not make such a big deal out of it. If you want to know what others experience with small bear is (as if you don't already know), search the forum and you will find plenty of other threads that are exactly like this one. If Small bear were a new supplier or you were a new builder I would believe you started this thread for information. However, neither are true which leads me to believe you just wanted to whine again because, frankly, you have zero patience. :-\
To be fair, I have done several builds as gifts for people and been stressed to meet a deadline, like a birthday or leaving for a trip, because of it. Small Bear offers a great service and has always been very easy to deal with, but I do agree that if they offer expedited shipping and the customer pays for that service then there should be some responsibility by the retailer to have the package arrive in a timely fashion. Every time I pay nine bucks for shipping and see a four dollar stamp on the package I realize that the extra few bucks is built in for labor and I'm cool with that The idea that it should translate to a quicker turn around in their shop as well is completely understandable to me.
I think the real problem is that most of the time the standard (cheap) USPS option doesn't come up on the web. They've always gone back and corrected it for me and refunded the difference but that's only because I thought to ask about it once. I think fixing that problem would solve a lot of these complaints.
Quote from: Stomptown on June 11, 2016, 11:38:37 PM
When you start threads expressing your frustration over having to wait on a parts order (just like the rest of us do throughout the year) and hit up the BST section because you don't have time to wait for supplier X to ship you the parts on a fairly constant basis, it gives me (can't speak for others here) the impression you have a deadline to meet (i.e. A oedal to build for someone else). At the end if the day your going to have to accept that the world moves slower than you would like it from time to time. IMO hobbies are not about timeframes and deadlines; they are supposed to help us forget about such things. If you have to wait til next week you can always get moving on the next project or do something else you enjoy. I really don't think it's necessary to post a thread every time your patience is running thin on X, or z. So yeah, I think you should "suck it up" like the rest of us when your bummed out and not make such a big deal out of it. If you want to know what others experience with small bear is (as if you don't already know), search the forum and you will find plenty of other threads that are exactly like this one. If Small bear were a new supplier or you were a new builder I would believe you started this thread for information. However, neither are true which leads me to believe you just wanted to whine again because, frankly, you have zero patience. :-\
Hmmmm.... interesting analysis but... so far from the truth it's not even funny.
Working 3 jobs (2 full time and 1 part time) and being a single parent leaves me 1 weekend per month to build anything if that. So, when I order something for a build and it takes over a week to cross 2 states it gets a bit frustrating.
I do use the BST threads to get parts (thanks for following) because I'm a big believer in the barter system. Often, I trade away a LOT more than I receive. Some have offered to send with no return (me being among them) and that is awesome but never without an offer from me.
We all do things for a reason Jon (remember so long ago when I asked you to etch something for me? Remember that?) and we all have our ways of doing things. I'm sorry if it offends some when I expect decent service in a timely manner for good money. It's how I was raised and what I expect.
Now.... bring on the dog pile
So what exactly is "so far from the truth?" Are you saying you don't start threads/fires in situations where your timeframe is not met? Are you saying you never use the BST because you don't have the patience to wait for typical shipping? Are you suggesting that getting irritated and starting threads to "inquire" about a business who has operated for years within a market for which you have also participated for years is a better solution than accepting the fact that things might take longer than you'd like? Or is it that hobbies ARE in fact all about deadlines and timeframes? Whatever you are suggesting is "so far from the truth" must've been read between the lines.
I too believe in the barter system and love the good will here on the forum. We truely have a unique community here with s giving spirit and by no means do I have a problem with that. I was happy to help out with the faceplate and I hope you liked the way it turned out. I'm not sure what your implying there but I did it out if good will. Although it sounds like I should be thanking you given your toan above...
The fact is, you complain a lot and it's EXTREMELY tiresome. We all have to wait from time to time and many of us work exhausting hours and look forward to the small amount of time we have to build. Imagine what the forum would be like if we all started a thread when we were bummed about parts not coming when we wanted them! I mean, ugh... I personally think your getting decent service in a timely manner considering the size of the business. You have every right to disagree but I don't see any value to this thread. Nothing said here will change things so what's the point? At the end of the day, I think you know better than to pay for the priority shipping upgrade, which I do sympathize for you paying once, maybe even twice; but three times is a bit of a shame on you.
If it takes 2 weeks to arrive wouldn't it be best to order it well in advance then? Like if the last weekend in the month is your build weekend, order it a month ahead or something. That way you can have your insane evil overlord gloating moments as you fondle your goodies weeks in advance.
I get it that you find it frustrating, and for the price SB is asking it stands to reason that speedy delivery is not something weird to ask for. But as has been said, they're a relatively small company, and in my experience small internet companies are just never as fast as the huge ones. So its best for your mental health if you learn to factor their longer delivery times into your planning and order well ahead. And build up stock. It's good to have stock. ;)
Quote from: Muadzin on June 12, 2016, 11:51:20 AM
It's good to have stock. ;)
This ^^^
I NEVER count on my stuff being shipped/delivered in a timely manner.
Even if it's a supplier that has delivered quickly on previous orders.
There is just too many things that can go wrong during the shipping process.
My very first order from BLMS got lost in the mail when it "should have" been here within a week.
Not his fault and once we figured out it wasn't gonna get here, he filed a claim and re-sent the order.
A month and a half after the original order was placed, I got my stuff.
Not the same as the supplier taking a couple days to actually ship,
but my point is that your order "could have" been sent right away and STILL got lost or whatever.
Stock up, order waaay in advance of when you actually need it.
(and for the record, I don't actually
need any of this stuff,
it's just a hobby and my world won't end if I don't quickly get the stuff I order.)
Quote from: Stomptown on June 12, 2016, 02:02:59 AM
So what exactly is "so far from the truth?" Are you saying you don't start threads/fires in situations where your timeframe is not met? Are you saying you never use the BST because you don't have the patience to wait for typical shipping? Are you suggesting that getting irritated and starting threads to "inquire" about a business who has operated for years within a market for which you have also participated for years is a better solution than accepting the fact that things might take longer than you'd like? Or is it that hobbies ARE in fact all about deadlines and timeframes? Whatever you are suggesting is "so far from the truth" must've been read between the lines.
I too believe in the barter system and love the good will here on the forum. We truely have a unique community here with s giving spirit and by no means do I have a problem with that. I was happy to help out with the faceplate and I hope you liked the way it turned out. I'm not sure what your implying there but I did it out if good will. Although it sounds like I should be thanking you given your toan above...
The fact is, you complain a lot and it's EXTREMELY tiresome. We all have to wait from time to time and many of us work exhausting hours and look forward to the small amount of time we have to build. Imagine what the forum would be like if we all started a thread when we were bummed about parts not coming when we wanted them! I mean, ugh... I personally think your getting decent service in a timely manner considering the size of the business. You have every right to disagree but I don't see any value to this thread. Nothing said here will change things so what's the point? At the end of the day, I think you know better than to pay for the priority shipping upgrade, which I do sympathize for you paying once, maybe even twice; but three times is a bit of a shame on you.
Was gonna write a rebuttal but.... it's just not worth it!
I'll just say this, this thread was started by me to see if anyone else has had the same experiences. Nothing more, nothing less. It didn't turn into a flame fest until YOU decided to comment. So, I'll just leave with what I have been told a few times
If you don't like what is being discussed, then don't comment. End of story.
Quote from: Govmnt_Lacky on June 11, 2016, 06:37:42 PM
Once again let me stress..... I do NOT build for commercial purpose. A lot of the responses I see that basically say "Suck it up" are coming from commercial builders. I only sell to fund the hobby..... stressing the word "hobby."
I have nothing against SB. They provide a great service. Personal opinion is that, for the prices they demand, I would think the service would be a bit faster. It's an observation and I was asking if others noticed the same, had similar opinions, etc.
BTW.... looks like I should get my order today. So, total of 6 business days to get it.
This is what got me Greg. In your post above you basically admit your inquiry was to see if others had the SAME experience and SIMILAR opinions. So basically you don't want to hear conflicting opinions but are more than happy to hear the choir echo yours. And how is the opinion to "suck it up" less valid simply because one builds for commercial purposes? If you think this thread will somehow influence the way SB operates, your dreaming. Companies do not change their business model for the 1% of people who 50% of time cannot be pleased all the time.
Quote from: Stomptown on June 12, 2016, 05:18:31 PM
In your post above you basically admit your inquiry was to see if others had the SAME experience and SIMILAR opinions. So basically you don't want to hear conflicting opinions but are more than happy to hear the choir echo yours.
Opinions are opinions Jon. Whether they agree with mine or not. Did you see me jump down the throat of the first person who disagreed? In fact, I welcome ALL opinions on the matter. Otherwise, why bother asking for opinions? Seems pretty simple to me...
Quote
And how is the opinion to "suck it up" less valid simply because one builds for commercial purposes?
This goes back to the "keep stock" idea. Some of us do not keep stock Jon. Some of us order per build. If I had my house note paid up in advance for the next 6 months and you were struggling to pay your mortgage this month I wouldn't tell you to "suck it up." Think about it...
Quote
If you think this thread will somehow influence the way SB operates, your dreaming. Companies do not change their business model for the 1% of people who 50% of time cannot be pleased all the time.
I never thought that Steve should change his business model however, I also didn't see a warning banner on the home page of this site that said "You are not allowed to post opinions about parts sellers or distributors that are not 100% positive" either. I was merely stating an opinion based on transactions I have had with SB. I am sorry if the angers you or others on here but it is just an opinion.
I never see you jumping into threads about how someone got burned by any number of ebay sellers... or futurlec... etc. Why is that?
Just because it differs with the rank in file does not make it any less valid.
I don't think anyone is saying to suck it up and spend money you don't have. It's more like learn to accept things the way they are and don't have such a high expectation. Or order sooner. That's all I've got to say. Let's just agree to disagree and move along. These are obviously not the droids you're looking for. :P
This has gotten off track, the point is this is a community and a community has to get a long and if there's a problem that keeps showing its head, people will speak up.
The problem is you are regularly annoyed at things not happening at your pace and a lot of people have noticed, you do perhaps over use the parts jar thread (fine if you're reciprocating fairly but you must understand how it could look like abuse of something that's original purpose was an in case of emergency thing, not an I forget parts on my order every month area) and have in the past pestered people over deadlines and it grates people the wrong way, especially when this is meant to be a fun hobby and escape for the majority of people.
You're free to feel the way you do and you may well have been brought up that way, but perhaps you could take heed that a lot of people here weren't and your annoyance, annoys them.
No one's trying to silence you and there may well be a lot of people that have similar views to you but everyone has to get a long. I mean, i'm sure a lot of people here would love to complain about having to meet deadlines but realise people don't want to hear about it as they're probably annoyed by deadlines themselves.
If it's in the public interest, say if smallbear were taking 2 weeks to ship orders and parts were missing, that would certainly warrant a thread but a few days to mail something out isn't really news worthy, yeah it sucks your parts were going to be late but such is life, maybe less antagonising over timing and more time going over your parts check list in advance.
Hey, I hate having to sign for stuff when it comes! A lot of places and people send that way by default, but I just accept it and move on with life... usually to the post depot because I missed what I was meant to sign for.
Just to clarify this is not a personal attack, it's an attempt to clarify and summarize the problem and help us move on with regular programming.