Is it down for anyone else? I was about to put an order in today and its not up on my end.
Down for me
I wonder what happened.
Maybe they were selling the secret Klon diodes?
They had some really good prices on stuff and good pedal cases for cheap.
They are also the only site I found with the AB resistors ive been after for a good price...
I've seen their site do this before. Seems like they were offline for a while a couple of months back. They eventually came back and everything seemed normal, so I'm going to assume that's what is going on here until I hear different.
I put in an order on the 10th and haven't gotten any shipping confirmation or replies to my emails. 12 days in....
The cart software they use sucks--I had used it for a site before and it is prone to failure and not very secure. It was always getting hacked into. Mostly they would just shut the site down (not steal user info).
But, they need to invest in a better cart.
J
Yeah, something awful must be up. I have tried calling the landline and left a message but got no response, I have emailed 2 times, no response there either. It sucks. I really love the bonded wire he sells and blue 3PDT's were on sale for $3/ea.... I don't want to have to open a case with paypal, but if I don't hear back in the next day or two I will. So lame, I have bought from John lots of times...:/
Dang, that's too bad ---- I placed an order from EC eight days ago with no sign of anything yet and I normally receive their shipments in 3-4 days. Hope everything is alright with John.
I love the bonded 24AWG wire they sell ---- anyone know of another source for that particular brand? It's a bit heavier duty than other 24-ga. wire I've bought and is almost as large as the 22-ga. that Small Bear sells. I'd love to find some place that sells that particular wire in 50- or 100-foot reels in various colors.
I opened a case through paypal and escalated it to a claim today. I have very kindly and politely tried to reach John with 3 emails to all of his available email addresses and have made 2 phone calls to the listed landline over the past week, leaving a voicemail once, and have gotten no response. I am really wondering if he has been injured or something along those lines. I find it really hard to believe that he would be ignoring attempts to communicate because he has always been really up front in the past when there were problems with the cart/website. I am only out $32 and change at this point, would have hated to have put in a big order and have this happen. There was a real good guy named Terry Stinger that was making 18 watt lite Marshall clone PCB's that passed away in a motorcycle accident and 18watt.com community got wind of his demise because orders through his website were not being sent and after some investigation someone ran across a news article about him passing away. I hope this is not the case, and hope John all the best.
FWIW I would advise anyone who is thinking of placing an order with EC to look to one of the other distributors in the meantime.
Stink... :(
Hope they're ok, I've had great service in the past too
This wire is good stuff!
http://www.ebay.com/itm/22-AWG-Silver-Plated-Teflon-Wire-250-White-Blue-/370473111771?pt=LH_DefaultDomain_0&hash=item5641eb10db
Any response from them? The site is up now. I wanted to place an order but I am not sure now.......
I haven't gotten any word back from them at all yet. They have till Sept. 4th to respond to Paypal before Paypal refunds my $ automatically. I don't know what to say really. Looking at their eBay feedback, the negatives from the past year are similar to what is going on with my order.
http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=effectsconnection&iid=200612519711&de=off&items=25&which=negative&interval=365&_trkparms=negative_365
I'd order from Mammoth, Smallbear, or PPP to be safe. I know some were having problems with Mammoth, but I have had 2 orders in the past month from them that were perfect and quickly shipped. FYI if you are buying anything in quantities of 10 or more you should look at 4site electonis site before ordering from Mammoth, you can get pretty good deals in quantity.
Quote from: gtr2 on August 25, 2011, 09:47:22 PM
This wire is good stuff!
http://www.ebay.com/itm/22-AWG-Silver-Plated-Teflon-Wire-250-White-Blue-/370473111771?pt=LH_DefaultDomain_0&hash=item5641eb10db
+1 that's the good stuff
Has anyone heard anything regarding Effects Connection? I emailed John about my outstanding order but never got a reply so I finally opened up a PayPal dispute to get my money back.
I am in the same boat buddy, still waiting to get my money back. I still haven't heard anything from John, he has 3 more days to respond before Paypal takes the next step. It really stinks. Make sure you escalate your dispute to a claim ASAP if you haven't already because it can take up to 30 days for them to get it figured out after you escalate your dispute to a claim. This is really sad. He had the best prices on Switchcraft jacks too!
So for all forumites, beware of EC's communication and order fulfilling issues. Order elsewhere.
Just to update, EC never responded to Paypal about the item not shipped claim and Paypal refunded my money. I am gonna miss that bonded 24awg wire, but I think I found it on ebay in bulk. I will have to make do with the stuff from smallbear for now, which is almost as nice but the strands aren't as solidly bonded. The moral of the story is to be cautious when ordering through EC website, consider ordering from them through ebay if you have to get something from them as you will then have 2 forms of buyer protection if something goes wrong.
What a shame about Effects Connection. I recently ordered from them and got the stuff after a 10 day delay due to them being out of stock on a part. I had a problem with some of the parts and emailed them 3 times about exchanging and never got any reply at all. Looks like they are done. It's odd that they could fill the order but then not follow up in any way. Oh well. Plenty of other places to buy stuff these days. Also placed my first orders with Mammoth and Tayda and am very happy with both. Effects Connection is disconnected.
J