Last week, I ordered a power supply from Sweetwater and a discount pedal from a place called Gearnuts... On Monday, I checked the USPS informed delivery and saw that a package had come from Sweetwater. Instead, there wasn't anything from them, just the pedal. Apparently, Gearnuts is run by Sweetwater, but is a discount offshoot that doesn't offer the same customer service. Just an FYI.