So I am trying to go through the process and I am at the point where my order is placed, I've waited 30 minutes, and I am trying to upload my UV template.
When I go to submit, I am getting this: "Error: You cannot call create unless the parent is saved"
Anyone know what this means?
Also, the instructions clearly state it wants a Illustrator vector .ai file, but next to the Choose File button it says "ONLY PDF FORMAT FILE PLEASE"
Which is it?
Any help would be greatly appreciated!
Never mind, it does seem to want a PDF
It wants a pdf with the layer information embedded.
Quote from: Bio77 on May 05, 2021, 05:30:52 PM
It wants a pdf with the layer information embedded.
Yeah, finally decided to try a PDF just to see if that was the problem and it was. I mistakenly thought they wanted the .ai file.
Thanks for confirming