Show Posts
This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.
That’s insane. Is there a way to avoid toll roads?
By who?
It's funny, we're in the same state, and in a couple dozen orders I've never had to wait more than 5 days from when I place the order to it being on my doorstep.
Maybe you're on someone's shitlist.
I placed three orders since the announcement. I emailed them asking to merge the orders to save on shipping, and they responded the next day telling me the merged orders were ready for packing and would go out with the next scheduled mail drop. No automatic order status email saying that though. Generally, 14 days from my payment is the max I've ever had to wait for a Smallbear order to arrive. I'm fine with that, but I understand not everyone would be.
After WEEKS of back-and-forth communication with the booker and hotel, I discovered that the 3rd party had added the extra expense as "Taxes and Fees" even though their policy stated that they only charge a $14.99 booking fee. Also learned that the hotel was NOT supposed to give me a receipt. Now I know why.I guess we just need to give Steve a call and ask for source of the parts. In case in the future, we will order the parts. At least we know where to go. But again, if he’s going to provide us with some directions.
Someone on FB emailed Steve to ask about sources and he had this response:
"The vendor information and part numbers are part of my intellectual capital. What I suggest to customers who are looking for a new source is that they do the homework I did."
I was already thinking about asking about their source for pot dust covers since I use them for all my kits - they fit better than Tayda's. So this was pretty disappointing to see, since he hasn't given any other indication that he plans on capitalizing on his intellectual property (i.e. selling the business including supplier lists). Based on the information he's shared, the inference is that he's just going to leave customers stranded if they were dependent on parts that only SBE sells.
I hope it's just bad miscommunication on his part and there's more news to come. But SBE's relationship with the DIY community goes both ways. He's been a great part of it, legendary even, but we've also given him his job for 20 years, so this is not a great way to close out an otherwise impeccable career.
That is the one board I really wish DEFX would have located the wiring closer to the stomps like all their other PCBs.
Easier said than done Greg. Although that was laid out some time ago, perhaps I'll revisit it and see if I can improve it
